Trends to Watch in Musculoskeletal Care


The COVID-19 pandemic has changed the way we approach healthcare as employer benefits transformed overnight from in-person to virtual care. In particular, MSK care is undergoing a fundamental shift. Rising MSK healthcare costs over the past ten years have not resulted in better outcomes. Yet the shift to virtual care presents opportunities for benefit leaders to fundamentally redefine MSK care. Through an employer case study, benefit leaders will learn how a more holistic approach to MSK care results in better outcomes at lower spend.

Based on new research, this session will uncover:

  • New MSK healthcare trends during the last decade and in 2020
  • What 2020 MSK trends reveal about the future of MSK care
  • Strategies for redefining MSK care using the biopsychosocial approach
  • Employer case study: How a more holistic approach to MSK care drove better outcomes & lower spend


  • Christie Susi, Director of Benefits, Navient
  • Dr Jeff Krauss, Chief Medical Officer at Hinge Health

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